What is the amp clamp part number for the DSS-5000 HD PAC?
A657.
Will the CVG that I have for the EXP-1000 work with the DSS-5000 HD PAC?
No.
Will PACCAR accept warranty from my EXP-1000?
Only until 2/28/2018.
Why can’t I log in to BMIS?
Make sure that you run a battery test with your tool first and that it has
successfully connected to a Wi-Fi connection.
Does the tool provide warranty codes for individual batteries that are brought into the parts counter?
No. Warranty codes are provided only if 1 or 2 batteries are determined to be bad during the pack test.
How do I get warranty paid for batteries over the counter?
Parts warranty is claimed through PACCAR Parts. There is a different process depending on the battery manufacturer. This documentation can be found in the dealer portal or contact PACCAR Parts for warranty information.
What is the difference between a single pack and a dual pack?
Single pack is when there is 1 pack of batteries in 1 location. Dual pack is when there are two sets of batteries in 2 locations. Example of dual pack would be one pack of batteries on the driver side and one pack of batteries on the passenger side, typically 8 batteries total in this configuration.
My tester won’t connect to the Wi-Fi network.
Try setting it up through a hot spot. If that works, then there is an issue with the Wi-Fi network that you were trying to use. Make sure that your IT administrator allows the tool on the network.
I can’t set up BMIS.
Make sure that you purchased BMIS with your tool.